Privacy Notice – November 2025
Controller: the person or organisation who determines what Data is to be Processed, and the purpose for which it is Processed. For the purposes of this notice, ADL Smartcare and Testershire jointly hold this role.
Data: Information which can be used to identify a specific individual person. This Privacy Notice specifically concerns people using our LifeCurve Pro™ platform.
"Local Organisation" refers to Testershire.
"Our", "Us", or "We" refers to ADL Smartcare Limited: Owner of the LifeCurve™ Software, including the knowledge and code it contains.
Processing: any action involving personal Data – including working with the Data in some way as well as collecting, storing, sharing and deleting the Data.
"You" or "Your" means the licence holder using the LifeCurve Pro™ platform.
The LifeCurve Pro™ platform can be used by authorised employees of the Local Organisation to take LifeCurve™ assessments and perform other "goals" with service users. They can also retrieve previous assessments, view service user activity and manage orders relating to stores equipment.
Employees must hold a verified account to be able to access the platform. We require some personal information from You in order to manage Your account. Without this personal information, You may not be able to access the platform.
We have been asked by the Local Organisation to provide You with access to the LifeCurve Pro™ platform to facilitate Your role. Therefore, We hold a legitimate interest in requiring and Processing this Data.
ADL Smartcare and the Local Organisation are equally committed to protecting Your rights and privacy in respect of Your personal Data, in accordance with the UK Data Protection Act.
The Local Organisation will provide Us with Your name and email address when they request an account for You.
When We have received Your Data, We will use it to create an account for You. You will then receive an email notifying You of this and to log in after accepting the Website Terms of Use and this Privacy Notice.
Your Data will be stored in the UK by ADL Smartcare on secure, dedicated infrastructure. ADL Smartcare itself is Cyber Essentials accredited. ADL Smartcare outsources IT/Data Support and hosting to organisations which are compliant and certified with Cyber Essentials and/or ISO 27001.
Your Data will be retained for seven years after ADL Smartcare stop working with the Local Organisation.
To aid the management and administration of the platform, from time to time it is necessary for specific employees within ADL Smartcare (or its suppliers or contractors) to have brief access to Your Data. Where this does happen, Your Data will be protected by, and handled in accordance with, the UK’s Data Protection Act (2018). This includes an expectation that Your Data will be handled with due security, confidentiality, care and respect. It is supported by staff training and other technical and organisational measures, including encryption.
You have a number of rights relating to Your Data or how We use it:
If You would like to exercise any of these, or would like a copy of the Data We hold about You, please get in touch with ADL Smartcare using the email address below. However, please note that some of these rights are not absolute - for example, We may not be able to forget You entirely where We are required by law to retain Your Data for a specific reason or length of time.
In addition, if You are concerned Your Data is inaccurate, You may update it on the platform Yourself or contact Your LifeCurve Pro™ organisation administrator in the first instance.
If You have a complaint regarding how Your Data has been handled by us, please first raise this with ADL Smartcare’s Data Protection Officer. If You are not satisfied with the outcome of this, You may escalate Your complaint to the Information Commissioner's Office. For more information, visit: https://ico.org.uk/make-a-complaint/.
ADL Smartcare: Electric Works, Sheffield Digital Campus, 3 Concourse Way, Sheffield S1 2BJ UK.
Registered in England 4456225
Email: privacy@adlsmartcare.com